Our Testimonials

"Jason was a joy to work with. We used him more than once and would certainly do so again. He listens well, is always willing to accommodate requests, is professional and very knowledgeable. He is quick to get answers to questions. He made our long search for a country home as pleasant as possible. You will not regret using Jason for all your real estate needs."

-Hohertz Family

"Jason has helped me with a couple of properties in the last year. He is a very easy person to work with. Jason has a sharp eye for what the potential tenant might look for in a property and brings in that perspective while evaluating properties. He is also very level-headed and offers unbiased advice all along the process. In that sense, he acts more like your partner and helps you avoid any pitfalls that you may not be thinking about. After the deal is done, real estate purchase is all about process and Jason understands the process very well and stays on top of things. I would unequivocally recommend Jason for your real estate needs."

-Sridhar Vaidyanathan (Investor)

My family and I recently moved out of Austin and Jason Palos was our realtor who helped us sell our Austin home. Initially, we got in touch with him to help us put the home on lease and manage it while we are away. Soon, we decided to sell it instead of leasing it out and Jason made the whole process absolutely seamless. He prepared the home for sale and had open house over the weekends. He promptly updated me on how the response was during the open house and thereafter. Not being locally in Austin, I was kind of concerned how things would work. Jason made it very easy. He was always responsive to phone calls and emails and would take the time to explain things in detail so that I understood what was happening. We were able to enter into a contract within 2 weeks of putting the home on sale.
During our move, I accidentally packed some of the critical documents like the survey that ended up in storage, where I didn’t have any access. Jason was kind enough to contact the title company that I used when I bought the home to arrange for a copy of the survey to keep the process going. He did a fantastic job of constantly updating where we are in the contract and what to expect next. There were no surprises at any point!
In a nutshell – Jason is very easy to work with – responsive and detailed. He will be the go to person if we ever decide to buy/sell a home in Austin. I would gladly refer him to my friends and family as well."

-Sridhar Seetharaman

"Jason has been a great contributor to finding us our dream home. He helped us buy our dream house, in the locality we wanted with the exact specs we were looking for. Jason pays close attention to the buyers needs and shows only the houses that match the requirement. He does not believe in wasting our time with irrelevant houses. Once he find a house Jason won't hesitate a showing as many times as needed when he sees that all requirements match. I would highly recommend Jason to anyone."

-Anu Nistala

"Jason was a wonderful Real Estate agent. He crafted a detailed plan to get our property on the market quickly and effectively. He communicated on every move and transaction. My family and I were always in the loop. Jason was very attentive to our needs and complaints. He always gave sound advice while understanding if we decided to go another route. I appreciate his expertise of the Austin market. This was our first time selling a home and he made the transition seamless and painless. To speak to his prowess, we were on the market for a week before we got two solid offers and we were able to close in less than 2 weeks. So in all Jason Palos guided us end to end in 3 weeks with an amazing experience. I will definitely choose Jason again if I come back to buy in the Austin area.

-Josh Thoyakulathu

"My name is Rama R. Menon and I would happily put in writing an acknowledgement of professional realty services that I have benefited from Jason Palos over the past 3 years, specifically in the Aviara community in Austin. Jason is a great agent to work with, and is always very prompt and courteous. He looks after the customer's interests and cares deeply about the relationship he builds with the customer. He has been very flexible and responsive, even beyond the normal working hours. I will recommend Jason's services to anyone who needs an outstanding realtor with great services."

-Rama Menon

"Jason helped sell our home in The Reserve at Berry Creek. At that time several homes had already been on the market for over 100 days. Our home sold in half that time and for list price! Jason has a great eye for detail, knows the process and was always available and responsive to our needs and communication. He also knows quality service professionals and quickly helped us replace a window and replace two water heaters...saving me lots of time and hassle. We love our new home and am happy we had Jason to help us smoothly transfer out of our last one."

-Selvam Sabapathy

"I have known Jason since my family planned to move here in Austin back in 2008. He was the sales consultant of the builder where we wanted to get a home with and moved in. Since we were still out of state, Jason keep me posted with all progress and issues that comes along that saves me time and travel costs. We lived in this property for a while and decided to look for a new one. I always ask him how’s the market nowadays and he never failed to give me feedback until we decided to put our house on the market. To make this sale smooth, he had assisted me in preparing the house from inside out to make it the best out there and true enough that we got it sold faster than I thought. My family and I had our confidence in him and we believe he can help others too.”

-Ana Vergara

May 17, 2015 ·
Thank you so much for showing me and my other investor friends the properties yesterday. We were all very impressed with the packets you had ready for us. I'm excited to have you as my agent Michelle!


May 16, 2015
We just got back from a grueling house-hunting trip to Austin... I am happy to report, thanks to Michelle Burns, Realtor, Best Agents in Texas, that we are now, officially, doing our part to keep Austin weird! The homeowner in Round Rock accepted our offer - and our 4 screwy pets - so it is off to the Capital of TX next week! Now you all have someone to visit when you come through the only city in America where Willie Nelson could conceivably run things one day... Gotta love it!

-Cara Jones

December 5, 2015
Michelle - Thank you, thank you, thank you for the lovely poinsettia ! You are truly more than just our real estate agent... You've helped Austin feel like home. Merry Christmas - Rich & Mel

-Rich Wisely

December, 2015
I loved working with Michelle. I am writing this review from my dream house...all of which Michelle made possible! She was available to answer any questions and changed her schedule around to make showings work with our schedule. I was so impressed with her dedication to getting our house sold quickly. After all was said and done...she threw us an incredible house warming party for our friends and family. I could not have asked for a better experience!

-Janna Lynn

ITALIANO Siamo molto felici di aver incontrato per caso la signora Michelle Burns, vostro agente, con la quale dopo aver avuto un appuntamento nei vostri uffici, abbiamo trovato la casa perfet ta, la vostra agente Burns, è stata molto brava anche nel capire quello che stavamo cercando e molto paziente nel tradurre tutte le nostre richieste in quanto noi non parliamo americano, e grazie alla sua disponibilità e alle tecnologie moderne abbiamo comunicato a lei e lei con noi per tutto quanto ci era necessario, complimenti ai vostri uffici sempre tutto il personale compiaciuto, e pronto, complimenti al vostro Agente Michelle Burns, per la sua Professionalità, sempre ben vestita, sempre educata, pronta ad ascoltare senza mai voltarsi, Grazie Mille. INGLESE (GOOGLE TRANSLATOR) We are very happy to have met by chance Ms. Michelle Burns, your agent, with whom having had an appointment in your offices, we have found the perfect home, your agent Burns, was also very good in understanding what we were looking and very patient in translating all our demands because we do not speak American, and due to its availability and to modern technology we talked to her and she with us for all that we had to be, congratulations to your offices all staff always pleased, and ready, congratulations to your Agent Michelle Burns, for his professionalism, always well dressed, always polite, ready to listen without looking, Thanks a lot.

-Alessandro Mancini

Michelle began working with us while we were still in RI, 12 months before we arrived in TX. Once we were here, she presented a raft of good properties we toured and researched, including a home in Georgetown we ended up buying. Michelle was unfailingly responsive, thorough, and helpful. She was even better during the p&s and closing phases, with wise counsel, grasp of subtleties that would have escaped us, and a strong protectiveness of our interests. She's a superb realtor, more a friend by the end, and we would recommend her highly to anyone searching for a home in central TX.


Michelle is an amazing real estate agent! She helped us sell our home and move into our dream home. The process was very painless with her by our side. She answered all of our questions and always made herself available (even on vacation!). I cannot imagine the experience without her by our side. After it was all done, she threw us an incredible house warming party to celebrate with family and friends!

-Kat P.

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Location & Address

eXp Realty Austin
9600 Great Hills Trail Suite 150W
Austin, TX